Check to ensure Mic is not muted, and is plugged in and working.

You may also want to review Chrome settings here


Log out of XenLeads, and close Chrome.

- Wait 8 seconds.

-- Then Reopen Chrome and retry.


If it is still occurring, please provide the results on this page, via a support request or from "Report Phone Issue" in XenLeads:

https://<yourinstancename>.xenleads.com/workspace/#/webRtcTest